Last updated October 2026
These Terms of Service (“Terms”) are an agreement between you and Cloctopus, LLC, a North Carolina limited liability company (“Cloctopus,” “we,” “us”). They govern your use of the Cloctopus mobile apps, the web app at app.cloctopus.app, the website at cloctopus.app, and everything we provide through them (together, the “Service”).
By creating an account, subscribing, or otherwise using the Service, you agree to these Terms and to our Privacy Policy, which is part of this agreement. If you don’t agree, don’t use Cloctopus.
If you use Cloctopus for a business, you confirm you have the authority to accept these Terms for that business.
You must be at least 18 years old and able to form a binding contract. Cloctopus is built for independent contractors, freelancers, and small businesses and is intended for use in the United States. If you use it from somewhere else, you are responsible for following your local laws.
Cloctopus is not intended for children, and we don’t knowingly allow anyone under 18 to hold an account.
Cloctopus is a set of tools for tracking time and mileage, keeping client and business records, creating invoices and reports, and a built-in learning center with tips and calculators. Features may change over time.
Cloctopus is a recordkeeping and organization tool. It does not provide tax, accounting, legal, financial, or other professional advice. The Self-Employed Survival Guide, its calculators, and every report, estimate, or total in the app are general information to help you get organized, not advice for your situation. Rules vary by place and change over time. Check anything important with a qualified professional.
You are responsible for the records you keep and for how you use them, including for taxes, reimbursement, billing, and your obligations to clients, employers, and authorities.
You are responsible for giving us accurate information, keeping your password and devices secure, and everything that happens under your account. Don’t share or sell your account. Tell us right away at help@cloctopus.app if you think someone else has accessed it.
You can sign out of Cloctopus on a device at any time. Signing out also stops background location tracking on that device and clears the account’s local data from it.
You own the business, client, time, mileage, invoice, receipt, and other content you put into Cloctopus (“Your Data”). We don’t claim ownership of it and we don’t sell it.
You give us permission to host, store, process, transmit, display, and back up Your Data, and to use the service providers described in our Privacy Policy to do so, only as needed to run, secure, support, and improve the Service and to carry out what you ask us to do (for example, emailing an invoice to your client).
Cloctopus lets you store information about other people, such as your clients and their contact details. You promise that you have the right to enter that information, that you will use it lawfully, and that you are responsible for any notices, consents, or other legal obligations you have to those people. We handle that information on your behalf to provide the Service, as described in our Privacy Policy.
You are responsible for what you enter and send. Don’t put anything into Cloctopus that you aren’t allowed to share, and don’t use it to store sensitive information it was not designed for, such as full payment card numbers, government ID numbers, or health information.
Cloctopus can detect drives and log mileage using your device’s location services. “Always Track” is off by default. It runs only if you turn it on and grant location permission, and you can turn it off at any time in Trip Rules or in your device settings. You can also record a trip manually, which uses location only while that trip is running. How we handle location data is described in detail in the Privacy Policy.
Automatic trip detection is a convenience, not a guarantee. It can miss a trip, split one into two, merge two, record the wrong start or end point, or calculate distance inaccurately because of GPS signal, device settings, battery-saving modes, operating-system limits, network conditions, permissions, or software problems. Trips can also be saved or reported later than you expect when your phone restricts apps in the background. Review your trips and correct anything that looks wrong before you rely on them for taxes, reimbursement, billing, or any other purpose.
Use Cloctopus only to track your own device and your own trips. Don’t use it to track another person without their knowledge and consent, and follow any rules that apply to you as an employer, contractor, or vehicle owner. Never use your phone in a way that is unsafe or unlawful while driving.
Some features use automation, including reading a photo of a receipt to fill in line items and applying your trip rules to classify drives. The receipt scanner sends the photo to an AI service to read it. Results can be wrong or incomplete, so check every scanned receipt, amount, and classification before relying on it. Only scan receipts and similar documents you have the right to use.
Free access: Time tracking is free. When you create an account you also get a 14-day free trial of the premium features (currently mileage tracking and invoicing, with receipt scanning in limited amounts). Time tracking stays free after the trial ends. A trial does not turn into a paid subscription on its own. If you do nothing, the premium features simply lock when the trial ends and your data stays in your account.
Premium: To keep using the premium features you can subscribe. Current prices are $6 per month or $60 per year, plus any taxes that apply. We may change prices or plans. A price change never affects a period you have already paid for, and if you have an automatically renewing subscription we will give you notice before a new price applies to your renewal.
Automatic renewal is your choice. When you subscribe on the web, “Automatically renew” is off by default. With it off you make a one-time payment for the month or year you choose and the subscription ends at the end of that period unless you subscribe again. If you switch it on, your subscription renews at the end of each period at the then-current price until you cancel, and you authorize us (through our payment provider) to charge your payment method each time.
Where and how you pay: Web subscriptions are billed through Stripe. If you subscribe through the Apple App Store or Google Play, that store handles the payment, billing, and refunds under its own terms, and you manage or cancel that subscription in your Apple or Google account settings, not in Cloctopus. Deleting your Cloctopus account does not cancel an Apple or Google subscription. Cancel it in your store account first.
Pausing and cancelling: For web subscriptions you can pause, resume, or cancel in the Account tab. Cancelling stops future renewals, and you keep access through the end of the period you already paid for.
Refunds: Except where the law requires otherwise or we tell you differently when you buy, payments are non-refundable and we don’t prorate partial periods. If something went wrong with a charge, email help@cloctopus.app and we will look at it in good faith.
Failed payments: If a payment fails, we may retry it and may limit premium features until it is resolved.
Promotions and referrals: Free periods, promotion codes, and referral rewards are offered at our discretion, have no cash value, can’t be combined or transferred unless we say so, and may be limited or withdrawn if we reasonably believe they’re being abused. A promotion code that gives a free year applies to the subscription period it was issued for. It does not guarantee anything after that period.
Cloctopus helps you create invoices and, if you choose, email them to your clients and give them a way to pay. The invoices are yours. You are responsible for their content, accuracy, taxes, and for your relationship with your clients, including any late fees, deposits, discounts, or payment terms you set.
When you email an invoice through Cloctopus, we send it on your behalf from a Cloctopus address with your business’s reply address. You are responsible for sending only lawful, wanted messages to people you have the right to contact.
To take card payments you connect your own Stripe account (or enter your own payment link or handle for other methods). Payments go from your client to your account with that provider. Cloctopus never holds, processes, or has access to those funds, and never receives your clients’ full card details. The payment provider’s terms, fees, holds, disputes, refunds, and chargebacks are between you and that provider. We may receive limited information such as whether an invoice was paid so the app can show it. We are not responsible for a client’s failure to pay, for payment-provider fees or restrictions, or for delays or outages at a provider.
If a payment link or invoice status is out of date or wrong, tell us, and check your payment provider’s records, which are the source of truth for money received.
Use Cloctopus only in lawful ways. You may not:
Cloctopus and our licensors own the Service, including the software, designs, text, graphics, learning-center content, calculators, and our names, logos, and branding. CLOCTOPUS and the Cloctopus logo are trademarks of Cloctopus, LLC. These Terms don’t give you any ownership of them.
While you comply with these Terms, we give you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own business. Apps you download are licensed to you, not sold.
If you send us ideas or feedback, we may use them freely without paying you or owing you anything. That doesn’t give us any rights to Your Data.
With your permission, Cloctopus sends push notifications such as drive-logged alerts, reminders, and payment notices. You can change these in the Account tab’s notification settings or in your device settings. We also send service emails, such as account and billing messages, and the invoices you tell us to send. We will only send marketing email if you have agreed to it, and you can opt out of it at any time.
Cloctopus depends on third parties, including payment providers, Apple and Google, hosting and database providers, email, notification, and AI services, and your device’s operating system. Their own terms and privacy policies apply to what they do. We don’t control them and can’t promise their availability, security, or continued compatibility with Cloctopus. A change or outage at a third party can affect a feature.
We work to keep Cloctopus running and reliable, but we don’t promise it will be uninterrupted or error-free. It may be unavailable because of maintenance, updates, outages, security issues, or events outside our control. We may add, change, or remove features, and we may offer beta or test versions that are less stable.
We take reasonable steps to protect the data we store, but no system can guarantee against all loss. Keep your own copies of any records that matter to you or that the law requires you to keep. Use the PDF and CSV exports in the app to do that regularly. Cloctopus isn’t designed to be your only copy of legally required records.
You can stop using Cloctopus at any time and can delete your account in the Account tab. Deleting your account permanently removes your account and the business, client, time, mileage, invoice, and receipt data in it from our active systems, cancels a web (Stripe) subscription, and can’t be undone. Export anything you want to keep first. Some copies may remain for a limited time in backups and logs, and we may keep limited records we are required or permitted to keep, as explained in the Privacy Policy. Apple and Google subscriptions must be cancelled in your store account.
We may suspend or end your access if you break these Terms, use the Service unlawfully or abusively, create a security risk, or don’t pay what you owe. When it’s reasonable, we’ll tell you why and give you a chance to fix the problem first. We may also stop offering the Service. If we end a paid service entirely, we will handle any prepaid unused time as the law requires.
Sections that by their nature should continue after the agreement ends (such as ownership, disclaimers, limits on liability, indemnity, and disputes) will continue.
TO THE FULLEST EXTENT THE LAW ALLOWS, CLOCTOPUS IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DON’T PROMISE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT ANY TRIP WILL BE DETECTED OR ANY MILEAGE OR DISTANCE WILL BE ACCURATE; THAT SCANNED RECEIPTS, CALCULATORS, ESTIMATES, REPORTS, OR INVOICES WILL BE CORRECT; THAT NOTIFICATIONS, EMAILS, OR PAYMENT STATUSES WILL ALWAYS BE DELIVERED OR CURRENT; THAT DATA WILL NEVER BE LOST; OR THAT USING THE SERVICE WILL SATISFY ANY TAX, ACCOUNTING, LEGAL, OR REGULATORY REQUIREMENT.
Some places don’t allow certain disclaimers, so some of this may not apply to you.
TO THE FULLEST EXTENT THE LAW ALLOWS, CLOCTOPUS AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, DATA, OR OPPORTUNITIES, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS. THIS INCLUDES LOSSES FROM MISSED OR INACCURATE TRIPS OR MILEAGE, INVOICE ERRORS, LATE OR FAILED PAYMENTS, PAYMENT PROVIDERS, TAX OR REIMBURSEMENT CONSEQUENCES, RELIANCE ON ANY REPORT OR CALCULATION, DATA LOSS, AND SERVICE INTERRUPTIONS.
TO THE FULLEST EXTENT THE LAW ALLOWS, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) WHAT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE OR (B) $100.
Some places don’t allow these limits, so some of them may not apply to you. Nothing in these Terms limits liability that the law doesn’t allow to be limited.
To the extent the law allows, you agree to defend and reimburse Cloctopus and its owners, officers, employees, and contractors for claims, losses, and reasonable expenses brought by someone else that arise from Your Data, your use of the Service in violation of these Terms or the law, your violation of another person’s rights, or your dealings with your own clients. This doesn’t apply to the extent a claim is caused by our own unlawful conduct.
If you have a problem, email help@cloctopus.app first. Most issues can be solved quickly, and we’ll make a good-faith effort to work it out informally before either of us starts a legal claim.
These Terms are governed by the laws of the State of North Carolina and applicable U.S. federal law, without regard to conflict-of-law rules. If a dispute can’t be resolved informally, it will be brought in the state or federal courts located in North Carolina, and you and we consent to those courts’ jurisdiction. Nothing here stops either of us from seeking urgent court relief to protect rights, or takes away rights the law gives you that can’t be waived.
If you got the app from the Apple App Store or Google Play: these Terms are between you and Cloctopus, LLC, not Apple or Google. Apple and Google have no obligation to provide maintenance or support for the app, and they are not responsible for claims about the app, such as product liability, legal compliance, or intellectual property claims; those are our responsibility to the extent these Terms and the law say so. You must also follow the store’s terms and any other terms that apply to the devices and networks you use. Apple and its subsidiaries are third-party beneficiaries of these Terms for the iOS app and may enforce them against you. If the app fails to meet any applicable warranty, you can tell the store, which may refund the purchase price for an app purchase as its terms allow.
We may update these Terms as Cloctopus and the law change. We’ll post the new version with a new “Last updated” date. If a change is material, we’ll give you reasonable notice in the app or by email before it takes effect (at least 30 days for changes that make your paid plan worse, unless the law or a security need requires faster action). If you keep using Cloctopus after the new Terms take effect, you accept them. If you don’t agree, stop using the Service and delete your account.
These Terms, the Privacy Policy, and any extra terms shown when you buy or use a specific feature are the whole agreement between you and us about the Service. If any part is found unenforceable, the rest stays in effect. If we don’t enforce a part, that doesn’t waive it. You can’t transfer these Terms without our consent; we may transfer them in a merger, acquisition, or sale of our business. We’re not responsible for delays or failures caused by events beyond our reasonable control. We may give you notices by email, in the app, or by posting them on the Service.
Cloctopus, LLC, North Carolina. Questions about these Terms? Email help@cloctopus.app.